Privacy Policy

The data controller responsible for the processing of data collected through this website and associated platforms is Neurocortex Intelligence Systems, located at Distrito Tecnológico, Buenos Aires, Argentina.

For any questions, requests, or exercise of privacy rights, contact our Data Protection Officer at: privacy@neurocortex.io.

We only collect data strictly necessary to provide our consulting, custom software development, IoT hardware, and enterprise support services:

• Contact and Commercial Data: Full name, corporate email, company name, and technical project scope when completing inquiry forms.
• Authentication Data: Encrypted credentials for authorized clients accessing our administrative control panel and ticketing platform.
• Technical Telemetry: Anonymized IP addresses, browser specifications, and performance metrics to optimize site speed and reliability.

Data processing is conducted strictly under lawful and contractual purposes:

• Contractual Execution: Handling commercial inquiries, estimates, and delivering custom software and hardware engineering services.
• Technical Support & Alerts: Ticket resolution and automated operational status notifications via authorized channels.
• Legitimate Interest & Security: Cyber threat detection, fraud prevention, and high-availability infrastructure maintenance.

We implement industry-grade security measures to safeguard data confidentiality and integrity:

• Data in transit encrypted with TLS 1.3 cryptographic suites.
• Data at rest protected with AES-256 encryption within SOC 2 compliant database architectures.
• Zero-Trust least-privilege access and Multi-Factor Authentication (MFA) across all administrative workflows.
• Continuous security auditing and penetration testing against modern vulnerabilities.

We never sell or trade your data. We partner solely with certified top-tier cloud infrastructure providers bound by strict Data Processing Agreements (DPA):

• Cloud Infrastructure & Database: Supabase / AWS (SOC 2, ISO 27001, and GDPR compliant data centers).
• Support Dispatch & Webhooks: Encrypted messaging APIs for real-time ticket dispatch requested by the customer.

You retain full authority over your personal information and may exercise your rights at any time:

• Access: Request confirmation of what personal data is stored.
• Rectification: Request correction of inaccurate or outdated information.
• Erasure: Request permanent deletion when data is no longer necessary for service delivery.
• Portability & Restriction: Request data export in structured, machine-readable format.

To exercise your privacy rights, email privacy@neurocortex.io.

We use strictly necessary technical cookies to enable secure navigation and basic aggregated performance metrics. We do not use intrusive cross-site tracking cookies.

If you have inquiries regarding our data practices, our team is at your disposal: